In today’s competitive environment, with increasing number of travelers and regulatory pressures, the airline industry seeks for robust e-learning solutions to train their workforce. A shift from the traditional classroom setting to modern e-learning experience helps improving the overall excellence from flight operations to passenger experience.
The demand for robust Learning Management Systems (LMSs) to cater to the bespoke workplace training needs is dynamically increasing. Different kinds of training on airport facilities, employee hygiene, compliance, soft skills, global safety measures and others are imparted to achieve varied organizational goals.
Training Challenges & Solutions for the Airline Industry
The two major factors responsible for the transformation of the entire training landscape in this sector includes- the need to meet the regulatory compliances, to update the workforce with updated policies and boost the overall learning experience for the employees in different job roles. While delivering classroom-based training sessions, organizations face a plethora of challenges as discussed below:
- Even today, there are many organizations which prefer delivering content through classroom mode. But, to improve the accessibility of training courses and enable self-paced learning, there is a need to adopt alternate training methods.
- With regulatory changes in the compliances, there is a need to adopt an effective training strategy to update the workforce at regular intervals.
- Another challenge includes the non-existence of a centralized learning platform which helps to upskill the workforce and meet the pertinent needs of all.
- Training the staff in and around the airport authority, on which security measures to be adopted and tracking whosoever attend the training is also a significant challenge.
In response to the above discussed challenges, organizations prefer delivering effective e-learning solutions within the classroom training environment. A plethora of approaches followed by the airline industry includes the following:
- Deployment of modern LMSs for a large number of workforce, within the airport authority helps to ease the access to online courses, anytime and anywhere. The online learning platforms can be seamlessly integrated with existing Human Resource Systems, thereby ensuring an effective training delivery and Single Sign-on Access.
- Training material is created and delivered in the form of engaging scenarios to showcase real-time workplace situations, thereby improving the overall level of understanding for the personnel. In addition, Flash Card interactivity is also used to boost their overall learner engagement and knowledge retention levels.
- Apart from these, certifications based on course completion are also provided, which helps the aviation staff to learn better, access more courses, become more competent and improve the overall ROIs.
Today, airline companies prefer delivering blended learning solutions which optimizes the overall employee efficiency and workplace productivity. For learning to be more effective and engaging, companies in the aviation sector are radically thinking about new ways of training their new-age workforce. Consequently, the scope of using LMSs to deliver online courses within a classroom has also improved, thereby improving the overall employee efficiency and organizational growth.
