Extended LMS for Workforce Training: The Next Big Thing in Today’s Marketplace

To stay ahead of the curve, organizations need to go beyond their confines and shift their business networks to grow more. As extended employees mostly work outside an organization, it becomes crucial to impart training to them as per their convenience of time and location, while on the go. The new-age Extended LMS for Enterprise is deployed by organizations from varied industry verticals to ensure a personalized training delivery. Extended enterprise learning is meant to effectively reach the customers, channel partners, dealers, contractors and others. 

Benefits of an Extended Enterprise LMS 

Implementation of an extended learning platform ensures higher level of competency across the modern workforce, resulting in increased workplace productivity. It also helps to optimize training support and improve the quality of customer service by effectively training the salesforce. Let us discuss significant ways that ensure delivery of an effective e-learning experience through extended LMSs:

• Extended LMS can be integrated with Dealer Management Systems (DMS), Sales Performance Systems and others to train extended dealer network and sales representatives without any implementation glitches. For instance, the extended platform fetches data from the DMS statistics based on sales triggers the LMS to notify the learners on which e-courses to access, on what topics, how to improve their knowledge and perform better.

• Today’s tech-savvy workforce is familiar with the use of smartphones and tablets. The robust extended learning platforms are available as mobile learning apps to access training courses at the point of need. In addition, as the modern learner is adept to using personalized mobile devices, training is aligned as per their pertinent needs.

• Training courses based on different topics can be easily delivered via an extended LMS as per the diversified job roles. As a result, it helps to deliver a uniform learning experience, making an apt use of knowledge transfer and applying it to real-life situations.
  
• When extended personnel do not have enough time to undergo a training session, the extended LMS helps to send automated messages to the learners’ mobile phones, once the user registers on the system. A text message is sent every time training is assigned so that learners can access the relevant e-courses as per their own convenience of time and place.

• Extended enterprise learning boosts the overall participation and satisfaction level of the contingent workforce who collaborate better and engage more. They are able to appraise themselves on latest product range as well as schemes for their respective clients, thereby improving the workspace productivity and sales proficiency.

The successful utilization of an extended enterprise LMS aids the businesses to attain greater stability and optimum growth. Through a strong channel for extended workforce training, organizations can easily share their vision and boost their reputation across the global market.

Infographics, Videos, Scenarios and More: Microlearning is Here to Stay

The technological and social changes trigger the need to adopt innovative e-learning strategies to improve the overall learning experience. Not only education, but even the corporate sector is looking for transformations, requiring different ways to change the way people learn and work today.

Image source: https://cdn.elearningindustry.com/wp-content/uploads/2017/06/the-benefits-of-microlearning-win-win-for-employees-and-organizations.jpg

Microlearning is an effective training approach which involves delivery of content as short bursts of information which are easy to access and quick to digest. As micro content does not require long attention spans, it can be effectively used to deliver learning at the point of need. If you want the workforce to access training courses on their personalized smartphones or tablets, then microlearning can be a great aid.

The increasing scope of mobile learning as a significant part learning strategy has increased the usage of microlearning. Let us discuss few instances where different types of micro content can be used to reinforce the overall learning experience:

Branching Scenarios 

When it comes to imparting training in the Health, Safety & Environment (HSE) at the workplace, it is essential for the employees to understand the basic industry norms through e-learning. Therefore, training is provided to reinforce the need to manage risks of hazards at the workplace. Micro content is the form of interactive scenarios are used to explain different hazardous situations and how to address them in the real-life. Consider a scenario, where workplace floors must be left clean, usable and free from destructions. So, employees are trained on how to clean the floors timely so that people can roam around in a safe manner.

Short Infographics

Short and interactive infographics in e-learning fit perfect to summarize information. For instance, sales employees can take a quick recap on how to effectively sell new products and build customer relationships. This visual approach helps the learners to gain better product knowledge, thereby helping them to seek maximum customer satisfaction and boost overall business sales.

Engaging Videos 

The new-age customer does not want to spend a lot of time learning about new products. They want to engage more, undergo training in a short span and then move on. Therefore, marketing teams prefer creating short duration videos to deliver the message in the most effective and consumable way. For instance, marketing teams create 4-5 minutes duration videos to highlight the features and benefits of different products. These video nuggets can be delivered multiple times and seamlessly fit into hectic working schedules.

The modern learner wants to pull information at their own pace, rather than being pushed from the other end. So, microlearning is one such training approach which helps the learners to access relevant information across their personalized mobile device and as per their convenience. As the attention span of learners is decreasing, they prefer watching a short video rather than attending a lengthy training session. Different types of micro content such as videos, infographics, scenarios, podcasts, mini games and more are useful in almost every business. Micro content plays a vital role in providing engaging workforce training experience, without compromising with time and budgets.